Delivery

At Peuterey Shop, we offer reliable shipping options to help ensure that your order arrives safely and on time. Please review the following information regarding order processing, shipping methods, delivery times, and shipping fees.

1. Shipping Areas

We ship our products worldwide, except for certain areas in Asia and remote or isolated regions where delivery services may not be available.

Please make sure that your shipping address is complete and accurate when placing your order.

2. Order Processing Time

Orders are generally processed within 1–2 business days after the order is placed.

Once your order has been processed and shipped, you will receive the applicable shipping information. Please note that order processing time is separate from the delivery period.

3. Shipping Methods

Standard Shipping – DHL / FedEx

We use DHL or FedEx for standard shipping.

• Delivery time: 10–15 business days after shipment

• Shipping fee: USD 12.95

Free Shipping – EMS

We offer free shipping via EMS for qualifying orders.

• Delivery time: 15–25 business days after shipment

• Shipping fee: Free for orders of USD 50 or more

• Orders below USD 50 do not qualify for free shipping.

4. Free Shipping

Orders of USD 50 or more qualify for free shipping via EMS.

The free shipping offer applies only to eligible orders and does not apply to orders below USD 50.

5. Estimated Delivery Time

The estimated delivery schedule is:

Shipping Method	Processing Time	Delivery Time	Shipping Fee
DHL / FedEx	1–2 business days	10–15 business days	USD 12.95
EMS	1–2 business days	15–25 business days	Free for orders ≥ USD 50

Delivery times are estimates and may vary depending on the destination, customs clearance, carrier operations, weather conditions, holidays, or other circumstances beyond our control.

6. Payment Methods

We support the following payment methods:

• Visa

• MasterCard

• JCB

• PayPal

Orders can be processed after the payment has been successfully confirmed.

7. Delivery Delays

While we make every effort to ensure timely delivery, unexpected delays may occur due to customs procedures, transportation disruptions, incorrect shipping information, weather conditions, or other circumstances outside our control.

If your order is delayed significantly, please contact our Customer Service team for assistance.

8. Contact Us

If you have any questions about your order, shipping, or delivery, please contact our Customer Service team:

Peuterey Shop
Email: support@peutereysale.shop
Address: 2834 Randolph St, Jackson, MS 39213, USA

We are happy to assist you with any questions regarding your delivery.