Terms and Conditions

Welcome to Peuterey Shop. By accessing or using our website and purchasing our products, you agree to comply with the following Terms and Conditions. Please read these terms carefully before placing an order.

1. General Information

Peuterey Shop operates an online store offering ready-to-wear clothing and accessories for men and women.

By using our website, you confirm that you have read, understood, and agreed to these Terms and Conditions.

2. Sales Areas

We sell and ship products worldwide, except for certain regions in Asia and remote or isolated areas where delivery services may not be available.

Please ensure that the shipping address provided at checkout is complete and accurate.

3. Products and Availability

We make reasonable efforts to ensure that product descriptions, images, prices, and availability displayed on our website are accurate.

Product availability may change without prior notice. If an ordered product becomes unavailable, we will contact you regarding the available options.

4. Orders and Order Processing

After an order is successfully placed, orders are generally processed within 1–2 business days.

Processing time does not include the shipping period. Delivery times begin after the order has been processed and shipped.

We reserve the right to cancel or refuse an order in circumstances such as suspected fraudulent activity, incorrect pricing, product unavailability, or other legitimate reasons.

5. Payment Methods

We currently support the following payment methods:

• Visa

• MasterCard

• JCB

• PayPal

All payments must be successfully completed before an order can be processed and shipped.

6. Shipping and Delivery

We offer the following shipping options:

Standard Shipping

Standard shipping is provided through DHL or FedEx.

• Delivery time: approximately 10–15 business days after shipment

• Shipping fee: USD 12.95

Free Shipping

Free shipping is provided through EMS.

• Delivery time: approximately 15–25 business days after shipment

• Available for orders of USD 50 or more

Delivery times are estimates and may vary depending on the destination, customs procedures, weather conditions, carrier delays, or other circumstances beyond our control.

7. Returns

Customers may request a return within 15 days from the date the order is received.

To request a return, please contact our Customer Service team before sending the product back. Items should generally be returned in their original condition, unworn, undamaged, and with original tags and packaging where applicable.

We reserve the right to refuse returns that do not meet the applicable return requirements.

8. Order Cancellation

If you need to cancel an order, please contact our Customer Service team as soon as possible. Once an order has been processed or shipped, cancellation may no longer be possible.

9. Customer Responsibility

Customers are responsible for providing accurate and complete billing and shipping information when placing an order.

Peuterey Shop is not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer.

10. Limitation of Liability

We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including carrier delays, customs procedures, natural disasters, severe weather, or other unforeseen events.

11. Changes to These Terms

Peuterey Shop reserves the right to update or modify these Terms and Conditions when necessary.

Any changes will become effective when the updated version is published on our website. Customers are encouraged to review these terms periodically.

12. Contact Us

If you have any questions regarding these Terms and Conditions, orders, shipping, or returns, please contact our Customer Service team:

Peuterey Shop
Email: support@peutereysale.shop

By using our website or placing an order, you acknowledge that you have read and agreed to these Terms and Conditions.